Conference Programme

Welcome by your MC

Tim Wade

Opening Address
New Essentials: Connecting the Dots for S.U.C.C.E.S.S.

Shirley Taylor

• Connecting your dots to enhance your success at work
• New essentials for workplace success
• Trusting that the dots will connect in the future
• How to cultivate more productive and collaborative working relationships in teams
• Collaborating your way to success through effective teamwork

What's in a Name?

Shirley Taylor and Tim Wade

Cultivating Your Charisma to Build Your Connections

Eric Feng

• Key things you need to become irresistibly charismatic
• How to connect effortlessly with anyone within the first 30 seconds
• The universal principal that will help you get along with anyone easily (politicians, celebrities and top leaders know this by heart)
• One key ingredient that will help you build positive and powerful relationships with anyone
• Win the 'people game' by first understanding what makes human beings act and react positively to one another

Visit our exhibitors during the refreshment break

Talk Your Way to the Top!

Sarah Schubert

• 5 things you need to influence someone
• Becoming a conscious communicator and managing the 'dip'
• An interactive look at how your voice can impact your success
• Get all tongue-tied and clearer at the same time!
• 4 ways you must communicate with your key stakeholders
• A simple but brilliant tool that will give you the influential edge every time

Connecting the Dots to Cross-Cultural Competence

Nick French

• The challenges of the changing global landscape
• Improving communication by changing your cultural frame of reference
• Why and how cultures differ
• How cross-cultural competence can work for you
• Gaining greater co-operation by tuning in to other cultures
• Using the common ground technique to connect across cultures

Visit exhibitors and enjoy the International Buffet Lunch

PLUS at 1300 Best-Dressed Award – will YOU win?

Applying Emotional Intelligence
for Success and Peak Performance

Granville D'Souza

• Recognising your unconscious habits and taking action on these auto-pilot patterns
• The value of optimism, and how to practice it in all your daily interactions
• The 90-second principle and how it can change your life dramatically
• Practical techniques that will help you connect with any person at any level anywhere
• Small daily steps to build new positive patterns in your life
• The importance of loving what you do and taking fundamentals steps towards achieving it

Creating Strong Links for a Successful Life

Thaddeus Lawrence

• Vicarious experiences will lead to a vivacious existence
• Recognising that you are much more than you think you are
• How can we regain our childlike curiosity?
• Learning from the true meaning of competition
• 5 keys to building your confidence every day

Team Challenge

Visit exhibitors during the Refreshment Break

Open Forum and Q&A Session

Lucky Draw

Productivity with a Mindset of Victory

Tim Wade

• The most fun you've ever had in a presentation about productivity!
• The psychology of productivity and helping others get more done
• An entertaining look at conquering fear and procrastination
• Experiencing your Aha! moment and the Mindset of Victory
• 3 things you never knew about productivity (and two you did, but needed a reminder!)
• Five actions you can implement immediately to increase productivity

Close

Read what these delegates said about ASSAP® 2011

"I have been attending the ASSAP conference since the beginning. Each and every time I have brought back valuable tips to enhance my job as a secretary."
Naimah Mohamed,
Secretary,
National Library Board

"I am so happy that I decided to attend ASSAP 2011. The speakers were absolutely a joy to listen to and I enjoyed the interactions so much. ASSAP always takes me out of my shell and makes me want to build more relationships and be the best I can be. Well done ASSAP team!"
Sharon Kow,
Team Administrator,
Energy Market Company

"ASSAP 2011 was excellent. It is an event I look forward to every year. It is really a privilege to be one of the participants. Good speakers who are very professional, energetic, lively in their presentations. Overall, it is a comprehensive, useful and great job done."
Cindy Chew,
PA,
Ministry of Transport

"Very motivating. Great sharing environment. Shirley is like the "Oprah of Singapore" I love ASSAP."
Natasha,
Admin Executive,
JTC

"This is my 4th year joining ASSAP. It's very inspiring. I just love the positive and powerful energy that fills the room. I enjoyed meeting so many women across all industries. It gives me the possibility to grow and extend my knowledge and to open up to new opportunities and overcome challenges."
Monika,
Authorised Distributor,
Desert Diamonds (Sponsor)