Programme

Welcome by your MC

Alison Lester

Gaining the Professional Edge

Opening address by Shirley Taylor

Embracing the Power of Commitment
to Enhance your Success at Work

Pamela Wigglesworth

• The seven Cs of commitment that will help you gain the professional edge
• Creating a winning team with effective communication,
  co-operation and collaboration
• Building credibility to develop respect and boost success
• Continued learning for personal and professional development
• Overcoming challenges and adapting to change in the workplace

Visit our exhibitors during the refreshment break

Making the Most of Today's Technology

Amit Kumar

• Enhancing your work with Windows 7 and Windows Live
  e-mail
• Simple steps for sending large attachments via e-mail
• How to add some spice to your slide presentations
• Communicating in cyberspace - using social media portals at work (Facebook, Twitter, etc)
• Free tools and downloads to solve common problems faced by admin professionals

Secrets of Self-management
to Supercharge your Workday

Jacinta Noonan

• Top tips for staying balanced, focused and in control at work, all day every day
• How to recognise and eradicate people and things that drain your energy
• Food and mood - why women love chocolate (or how food affects brain chemistry)
• Superfoods that help you think clearly, fuel your body and energise your mind
• 5 instant stress busters to help you keep calm, and boost motivation and productivity

Visit exhibitors and enjoy the international buffet lunch

Sudden Symphony
Techniques to help you tackle creative challenges

Duncan McKee

Gaining the professional edge means thinking creatively. In this interactive session, creative expert and professional composer Duncan McKee will help you to access your hidden creativity. Duncan composes music for television networks such as HBO and The Discovery Channel, and very often works to deadlines of just a few hours. In this time he must compose and record complex and elaborate music that is in line with the vision of the film directors. Learn how he approaches these challenges creatively and without frustration.

Participants will be astounded as they are taken on a creative journey to learn techniques used to generate effective ideas and solve creative problems.

Think Smart, Work Smarter

Tremaine Du Preez

• 3 simple steps to help you think smarter and work smarter
• Understanding how we process information and how to be better at it
• Powerful questions you can ask to find the devil in the details
• Using a visual model to simplify tricky problems
• A decision-making process that will help you make the smart choice, every time

Visit our exhibitors during the refreshment break

Understand Brain Colours so you can
Communicate Effectively with Everyone

Leslie Choudhury

• Recognising why some people don't always see eye to eye
• The secret key you can use to switch on success
• Using brain colour communication to analyse people and how they think
• The power of brain colour communication in influencing and persuading
• Developing great connections with bosses, colleagues, clients and friends

Open Forum and Q&A Session with Shirley Taylor
and all ASSAP® 2010 Presenters

Lucky Draw and Close

Read what these delegates said about ASSAP® 2009

"This is my first time attending ASSAP®. The conference is terrific and I've learnt lots from it. This is the best training conference I've ever attended."
Noriati Mohamat,
Senior Admin,
Carlton Marketing Group

"Good work! I hope to keep attending your workshops and conferences in the future."
Naimah Mohamed,
Secretary,
National Library Board

"This is my first time attending ASSAP® 2009! It's fruitful and interesting, and I am equipped with better knowledge. Thanks!"
Dorasen Khoo,
Manager/PA to Dean,
SMU

"Awesome! Well done!"
Siti Zaleha,
Executive Secretary,
CK Tang

"The speakers have made the event enjoyable and fun. Atmosphere is lively throughout the day."
Connie Tan,
PA,
MHA

"I enjoyed all the tips in the wonderful presentations. ASSAP® 2009 was extremely interesting and interactive."
Santha Muthu Suppiah,
Secretary,
DSTA

"All the speakers speak from their heart, very inspirational."
Doreen Yeo,
Management Secretary,
BNP Paribas

"A very well organised conference with useful new tips for taking home to apply at work and home."
Angela Leong,
Executive Assistant,
DSTA

"ASSAP® is always a motivating conference."
Magdalene Oh,
PA to CEO,
Energy Market Company