Day 2 of ASSAP® 2010 - Workshop A

Wednesday 21 April 2010, 9.00am to 5.00pm

Personal Excellence in the Workplace

Essential tools and techniques to boost your efficiency and gain the professional edge

with Pamela Wigglesworth

Professional trainer and speaker

One thing that most people have in common is the desire to become successful. However, not all people achieve this success because they forget one essential trait, and that is a strategy for becoming successful. All successful people would agree that such a strategy or vision is vital. Personal excellence is part of this strategy.

The word 'excellence' is defined as "the quality of excelling, possessing good qualities in high degree". It's about developing a winning mindset that says, "I want to be great at what I do. I want my work and my personal life to be spectacular."

Developing excellence is a deliberate process that takes time, yet it can be developed by sharpening up some essential tools and techniques, and by creating a personal strategy for success.

In this interactive workshop, Pamela will help you develop the tools and techniques that will truly boost your effectiveness. She will inspire you to develop your own personal strategy for gaining a professional edge. You will leave armed with a host of practical tools and a fresh perspective that will make you more efficient and your working life more rewarding.

Let Pamela motivate you in this practical workshop that will add up to a new and more productive you!

Workshop Outline

Understanding excellence in the workplace

• What is personal excellence and its relevance in the workplace?
• Tapping on your strengths
• Applying the Olympic ideals of excellence
• Making the most of your motivations
• Discipline techniques that can keep you on track

Personal excellence inside and out

• Professional excellence: do you look the part?
• Do your mannerisms and body language project excellence?
• Does your daily routine reflect a healthy lifestyle?
• Taking care of your health now to enjoy an excellent life today and tomorrow

Building healthy relationships

• Different modes of communication and communication barriers
• How to improve relationships by polishing up your listening skills
• Identifying what people want by reading body language
• Asking the right questions to find the answers you need to succeed

Developing your own personal strategy for professional success

• The purpose of goal-setting in achieving excellence
• Using SMART goals to chart your future
• Creating a plan of action
• Support buddies; don't go it alone
• Celebrating your successes