Speak up Successfully
Make a positive impression with
effective language and pronunciation
A motivating, interactive workshop
with Heather Hansen
Professional speech and language trainer, public speaker and voice-over artist
"I'm sorry, what? I can't understand you." Have you ever heard this line? Then you probably know how embarrassing it can be to repeat something over and over again. Miscommunication can and will hold you back in today's fast-paced, international business environment. Too many people are hiding their gifts, talents and knowledge from the world due to a fear of speaking up and being misunderstood. Are you one of them?
In this unique, interactive and motivational workshop, Heather Hansen will give you the tools to speak clearly, correctly, considerately and confidently in numerous situations - on the phone, in meetings, on conference calls, in presentations - in fact any time you need to speak English. She will help you to fine tune the little things that can make a big difference in your professional success.
If you know that you could be achieving more than you currently are, and feel as though your spoken English might be holding you back, then don't miss this fascinating workshop. Heather will help you to build on your current skills and embrace your own personal style. You will walk out with much more confidence, ready to renew your mark on the world!
- Identify your own personal 'problem' sounds.
- Gain a new understanding of how you really sound.
- Improve the clarity of your speech so that you make a positive impression.
- Learn why some people don't understand and how to adapt to them.
- Distinguish between commonly confused words and pronunciations.
- Learn how to make your intonation work for you.
- Stress your words correctly every time.
- Refresh your knowledge of standard English grammar.
- Learn how to speak appropriately and confidently in different situations.
- Improve the quality of your spoken English so that you enhance your own image, as well as your company's.
Workshop Highlights
Speak clearly
- Pronunciation Quiz: What are your 'problem' sounds?
- Common pitfalls with vowel sounds
- Distinguishing between confusing consonant sounds
- Articulating word endings correctly
- What does your intonation say about you?
- Making word stress much less stressful
Speak correctly
- Commonly confused words
- Differences between international varieties of English
- A refreshing look at standard English grammar
- Common mistakes in English
- Local problems specific to Singapore
Speak considerately
- Formal vs. informal English
- International and cross-cultural considerations
- Asking questions
- Telephone etiquette
- Greeting customers and first impressions
- Handling specific office situations as defined by workshop participants
Speak confidently
- Combining clarity, correctness and consideration
- Enhancing your professional image and your company's
- Identifying your weaknesses
- Overcoming your fears
- An action plan for speaking up successfully
| Dates | Friday 7 November 2008 |
| Thursday 12 February 2009 | |
| Thursday 14 May 2009 | |
| Time | 9am to 5pm |
| Venue | Concorde Hotel, Orchard, Singapore |
| Fee | S$385 |
| (including refreshment breaks, buffet lunch and comprehensive workbook) |
About Heather Hansen
www.hansenslt.comHeather Hansen is a professional speech and language trainer, public speaker and voice-over artist. Having worked and studied in five countries, Heather now calls Singapore her sixth home. She speaks three languages and has extensive experience dealing with cross-cultural issues. With a background in linguistics, a passion for language and a love of presenting, Heather considers that she's in the business of building self-confidence and changing lives. She makes learning fun, personalised and, most importantly, practical. After a few hours with Heather, you will walk away confidently and be able to put your newly-discovered skills to use.
“I found Heather's workshop interesting, insightful and very helpful. It has raised my awareness in my speech delivery and the image projected.”
Julie Seah
Flight Operations Executive (Training), Singapore Airlines
| Hotline | +65 6838 1069 |
| info@shirleytaylortraining.com |